Whether you attended Knowledge18 or not, chances are you’ve asked a question about getting ServiceNow to do what it’s supposed to do.
Read this guide if you’ve ever asked about:
John Duchock is the Lead ServiceNow Architect at 4th Source with over nine years of ServiceNow administration and development experience as well as a variety of ITIL and Six Sigma certifications.
John’s experience includes implementation process improvements and solutions at Southwest Airlines, GM Financial, Baylor Scott White Healthcare, CHRISTUS Health, and the University of Alabama at Birmingham School of Medicine.
“That level of service and support, when we take on higher levels of user activation, was a must-have. The rate of getting the app where we wanted it was 10X faster.”
CEO - FX Well